To view Bestar’s statement on COVID‑19, click here.

Dear Customers,

Please note that Bestar currently falls under the Quebec government’s list of priority commercial enterprises that are authorized to stay open. As such, Bestar remains operational, and we continue to process and ship your home and office furniture orders to allow you to work comfortably from your home.

We are doing our best to provide you with excellent service and quality products to help you through this trying time.

Thank you for trusting us and stay safe!

Mike Evans
President and Chief Executive Officer
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      Home Frequently Asked Questions (FAQ)

      Frequently Asked Questions (FAQ)

      We use high-quality laminated particle boards, coated with a paper finish to give it its wood color and texture. The majority of our collections combine the properties of commercial melamine and papers that are highly resistant to scratches, stains and wear.

      Did you know that Bestar was the first North American manufacturer of ready-to-assemble furniture to use a melamine finish? In fact, the majority of our products are covered with this material, which is recognized by the industry for its durability and resistance to scratches, stains and burns.

      To dust, we recommend using a soft, dry cloth. To remove stains, use a cloth soaked in a water and mild detergent mixture. To clean your furniture, avoid placing any wet objects directly on the furniture or using commercial cleaning products.

      Do not bring back your furniture to the retailer, we can assist you directly.

      You can contact our customer service at 1-888-8BESTAR. We will answer all your questions and quickly ship what you need to complete the assembly.

      Our opening hours are:

      Monday to Thursday, from 8:00 AM to 12:00 (noon) and from 1:00 PM to 5:00 PM (EST);

      Friday, from 8:00 AM to 1:00 PM.

      Thank you for keeping the assembly instructions on hand when calling.

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