Quality of the wood could be better. It looks like a coating and the joints don't look that great. As well, we had difficulty fitting some of the pieces together.

Good product

It looks beautiful, but it's a lot of work. It calls for 2 people, but there are times in the process that you could use another set of hands. TAKE YOUR TIME...read the directions...because it is very complicated. They could have done better with that. Came in 7 boxes that are quite heavy...so be ready to store appropriately. Boxes are conveniently marked indicating where the directions are, to get you started. In the end, it's a solid feeling piece that looks like a built in. We're happy with the purchase.

Great price point and product quality. We are very happy with this Wall bed and shelves.

Great price & good product but be pirated for MANY hours of assembly. We have put together multiple Bestar and similar products and this was by far the most challenging. If Bestar could more clearly label the screws and fasteners, note top and bottom on boards when it is necessary and most importantly detail the order in which things should be done per instruction page it would be much less complicated. Overall the bed and cabinets look great just have to improvise to complete some of the finishes as sections were ruined due to our incorrect assembly processes which more clearly detailed instructions would have avoided.

Great product, requires a bit of time for the average handyman. The only issue i had was board #85 did not have the factory pre drilled holes for the dowl, no problem, i made my own. Apart from that assembly was straight forward.

Looks great and the quality is really good. I gave it 4 stars because the directions are not that great you have to be kinda handy. Regarding shipping they put the long pieces on a short pallet so when we received them they were a lot of broken pieces. They reshipped immediately and on a longer pallet and this time were fine.

I got the 115" wall bed with two 30" side storage units. The finished product is just like the pictures. The materials are very good, having solid (hard particle board) wood that meets the need. The bed springs and metal frame are excellent quality and very sturdy. It takes two persons to put it all together, mostly to hold the pieces up when screwing them together, and standing it up in the room. The assembly instructions for the bed unit are awful. They have you assemble the bed upside down and backwards. However, the online videos are great! The videos do not assemble it in the same way as the instructions. The videos are step-by-step and you use the printed instructions as a guide for part identification; the videos show you how to do it without difficulty. The side units are pretty easy to put together but I recommend you don't put the slides on the drawers until they are fully assembled. The instructions to do it prior to assembly is a pain. I had two holes (one on each side unit) that were not drilled quite deep enough, and the top and bottom sections of the side units did not fully seat together. I had a drill and drilled them a little and then no problem. The mattress definitely needs a strap at the bottom. I emailed them and they sent me one, but it was totally cheap and useless. My wife made straps with two 6' pieces of webbing material (one on each side) and luggage clips (all from Joanne Fabrics), and I screwed them to two holes at the foot of the frame. Overall, I don't think you will find much better quality than this with the price from Costco. Not cheap, but in the ballpark of the competitors. If not for the bad written instructions, two holes not drilled deep enough, and mattress strap, would have been five stars.